Market Research & Insights Manager leading the design and analysis of market research initiatives at Delta Dental. Supporting product and marketing strategies through data - driven insights.
About the role
- Auto Claims Manager overseeing workflows and performance during a 12-month secondment. Contributing to strategic plans and providing leadership in claims management.
Responsibilities
- Drive performance and efficiency by managing workflows and resources
- Contribute to the development and execution of strategic business plans
- Oversee and report monthly on financial performance and productivity
- Develop and implement innovative strategies for loss containment
- Provide strong leadership through engaging staff
- Serve as a trusted advisor on claim matters
- Cultivate and maintain productive relationships with vendors and clients.
Requirements
- Preferably, a college diploma or university degree
- At least two years of experience in a management role
- Exceptional communication and interpersonal skills
- Proven experience in coaching and developing team members
- Proficiency in various PC software applications
- Strong leadership capabilities
- Excellent customer service acumen
- Positive attitude with the ability to adapt to shifting priorities
- Demonstrated expertise in Auto Physical Damage line of business.
Benefits
- Hybrid work model
- Inspiring leaders and colleagues
- Access to physical and mental health resources
- Dynamic workplace learning ecosystem
- Inclusive employee-led networks
- Community Impact program
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Market Research & Insights Manager analyzing qualitative and quantitative research data for Delta Dental of Massachusetts. Leading market strategy and providing insights to influence business growth.
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