Hybrid Associate Manager, Investor Services

Posted 2 hours ago

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About the role

  • Associate Manager overseeing a team in Investor Services at SS&C, leading daily operations and handling investor relations across multiple funds.

Responsibilities

  • Perform day-to-day supervision of Associates including involvement in their performance appraisals and ongoing development.
  • Provide periodic reports & feedback to IS management on investor relation topics, client issues and department initiatives.
  • Review, understand and have ability to discuss fund PPMs/OMs and trade documents.
  • Act as point of contact for priority fund investors and managers.
  • Ability to handle and resolve escalated items.
  • Coordinate new client business meetings, clear communication of launch or conversion requirements.
  • Ability to analyze, establish and review new client launch and conversion fund data in database.
  • Work with external auditors and accounting to complete confirmation and due diligence requests.
  • Review/Validate investor statements against accounting information and distribute investor statements.
  • Review/approve and release wires and maintain wire instructions.
  • Review/process investor transactions in accordance with the Fund’s offering documents.
  • Review and distribute reports to accounting/fund managers/investors.
  • Maintain database and dashboard to keep them accurate and current.
  • Performance Letters, K1’s, audited financial statements, etc.
  • Review fund manager reports per or upon request. I.e. ERISA, Blue Sky, etc.
  • Respond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.
  • Perform database and application testing as warranted.
  • Perform other duties as requested

Requirements

  • Bachelor's degree or equivalent work experience
  • Supervisory experience
  • Knowledge of financial services/mutual funds/hedge funds/private equity funds preferred
  • Good Knowledge of Microsoft Office Products
  • Proven Ability to work under pressure and meet deadlines
  • Strong organizational and relationship building skills
  • Proven training skills and adaptable to various software/database applications

Benefits

  • Hybrid Work Model & a Business Casual Dress Code, including jeans
  • RRSP Matching Program, Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Discounts on fitness clubs, travel and more!

Job title

Associate Manager, Investor Services

Job type

Experience level

JuniorMid level

Salary

CA$65,000 - CA$85,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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