IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Associate Manager providing operational support to hedge fund clients engaged in various investment strategies. Building relationships and performing middle and back office support for multiple financial products within a hybrid work model.
Responsibilities
- Providing operational support to hedge fund clients engaged in various investment strategies ex. Real Estate Investment Trust (REIT), Private Equity, Global Macro, Fixed Income, Mortgage, Credit, Distressed, Long/Short, Risk/Stat/Arbitrage, Emerging markets and Fund of Funds
- Building and maintaining client relationships, and serving as a liaison between clients and prime brokers/counterparties
- Providing middle and back office support for the following products: equity, fixed income, swaps, bank debt, contract for differences, futures, commodities, options, FX, mortgages and repos
- Addressing and researching cash / position / Market Value reconciliation exceptions
- Interacting with various internal GlobeOp departments such as Fund Accounting, OTC Operations, Investor Services and IT
- Wire processing related to management fees, incentive fees, fund subscriptions and redemptions, and collateral
- Running cash reports and confirming payments with counterparties
- Reviewing work prepared by others
- Training operations staff
Requirements
- BA in business/finance or related discipline
- 4+ years experience with Back Office Operations working for either a Prime Broker, Administrator, Hedge Fund, Mutual Fund, Investment Advisor or Financial/Retirement Planner
- Prior experience with various products including equities, fixed income, repurchase agreements, futures, FX, Mortgages, options and working knowledge of Corporate Actions
- Prior experience with OTC products
- Middle/Back office experience covering trade settlements, fail control, reconciliation of trade discrepancies, and client servicing
- Solid MS Excel knowledge
- Prior experience working in a client service environment
- Strong written and verbal communication skills
Benefits
- Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans
- 401k Matching Program
- Professional Development Reimbursement
- Flexible Personal/Vacation Time Off
- Sick Leave
- Paid Holidays
- Medical, Dental, Vision
- Employee Assistance Program
- Parental Leave
- Discounts on fitness clubs, travel and more!
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