Serve as a technical expert in CFD tools helping customers realize their value. Deliver software demonstrations, training, and support as part of a collaborative team.
About the role
- Application Engineer at Peach Payments interfacing with merchants and technical teams. Supporting integration processes while ensuring user requirements are met in the fintech sector.
Responsibilities
- Interface directly with merchants and technical teams
- Understand user requirements and solve technical challenges
- Partner with Product, Engineering, and Account Management teams
- Interact with users via email, phone, and Zoom
- Optimize internal and external documentation and processes
- Partner with Team Lead to refine tools and practices
Requirements
- Understanding of technical systems to support merchants
- Background/experience with switches (Base24, ACI, Bankserv/Payinc)
- Curiosity and drive to work across the organization
- Ability to self-organize and identify opportunities for improvement
- Previous payments experience is a plus
- Strong business writing and spoken English
- Understanding of programming languages (Python or JavaScript)
- Valid work authorization in residence country
Benefits
- Hybrid working environment
- In-office requirement for 1-2 days per week
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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