AI Automation Manager driving automation to unlock business impact through AI technology at Moss. Collaborating with teams to implement AI solutions and training leaders in best practices.
Responsibilities
Lead the implementation and configuration of our AI orchestration platform (e.g., n8n or equivalent).
Collaborate with Finance, Operations, Sales, Risk, and other functions to identify high-value automation opportunities.
Design, prototype, and co-implement AI-driven workflows—hands-on with low-code tools and prompts.
Define and track adoption and ROI metrics (time saved, error rates, automation reliability, business impact).
Develop and communicate AI usage guidelines and guardrails, working closely with Legal, Compliance, and Security teams.
Create internal content (guides, tutorials, showcases) to scale AI fluency across Moss.
Requirements
Experience in business operations, process design, product management, or consulting.
Experience in fintech, SaaS, or B2B tech is a plus.
Technical fluency: Comfortable with low-code/no-code automation tools, APIs, and prompt design.
Strong understanding of business processes in at least one of Finance, Operations, or Revenue functions.
Skilled in driving organizational change, adoption, and training programs.
Ability to treat internal automations like products—prioritizing, iterating, and measuring success.
Excellent stakeholder management and the ability to explain technical concepts to non-technical audiences.
Benefits
Top-of-market compensation package, including equity.
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