Hybrid Account Manager

at LSEG (London Stock Exchange Group)

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Johannesburg, South Africa

About the role

• Account Manager at LSEG maintaining customer relationships and driving revenue growth through collaboration. Manage a defined book of business and open larger solution opportunities.

Responsibilities

• This position is maintaining deep customer relationships to drive account revenue retention and growth.
• By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution.
• The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals.
• You will also open up larger solution opportunities and introduce Solution and Proposition Sales.

Requirements

• Strong understanding of customers and their business model and workflows.
• Prior financial sector experience / account management experience of 5+ years.
• Sophisticated selling skills (identity, develop and articulate a complex proposition/consultative selling).
• Strong negotiation skills.
• Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency.
• Problem solving skills: ability to understand, articulate, structure and solve client needs.
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
• Ability to collaborate with other teams.
• University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred.
• Confirmed account management, sales or marketing experience in a customer facing environment required.

Benefits

• Hybrid and flexible working arrangements.
• Constant Learning: 90 Day Sales On-Boarding Program, E-learning platform, a range of workshops, access to real-time economic data.
• A welcoming, inclusive culture backed by Employee Networks.
• A competitive referral bonus program.
• Access to private healthcare, wellness support, and pension contributions.
• Professional development: Quarterly Connects to ensure you meet your Goals & Objectives.
• Paid volunteer time to support causes that matter to you.