Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Customer Service Representative assisting customers with travel insurance and providing consultative sales in a dynamic environment. Working for Zurich Cover-More, a global leader in travel insurance.
Responsibilities
- Help customers understand travel insurance offerings
- Take a consultative sales approach
- Answer incoming calls and provide top-notch service
- Solve problems creatively
- Document interactions with precision and professionalism
- Collaborate with leadership and teammates
- Maintain knowledge of insurance products and services
Requirements
- High School Diploma or equivalent
- Strong communication skills
- Customer service experience
- Ability to multi-task and stay organized
- Positive attitude and passion for helping others
- Ability to navigate multiple systems while effectively handling calls
- Attention to detail and accuracy when documenting information
- Full background check required to obtain state license requirements
Benefits
- Job flexibility
- Career growth
- Comprehensive onboarding experience
- Professional development
- Regular annual and personal leave benefits
- Volunteer leave
- Comprehensive paid parental leave scheme
- Competitive high-deductible health plan
- EAP programs
- Access to health and well-being activities
- 401(k) program with employer matching
- Embrace diversity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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