Financial Crime Specialist monitoring and analyzing transactions to prevent money laundering and fraud. Part of the Financial Crime Operations team at Zopa in a hybrid work environment.
Responsibilities
Monitoring and analysing financial transactions to detect and prevent suspicious activity related to money laundering, fraud, and other financial crimes.
Review and analyse customer transactions to identify potentially suspicious activity, including money laundering, fraud, and terrorist financing.
Investigate flagged transactions across the Zopa suite of products using transaction monitoring systems and assess their potential risk.
Escalate suspicious activity for further investigation, ensuring compliance with legal and regulatory obligations.
Use AI-enabled monitoring tools as part of day-to-day transaction monitoring activities. Review and assess AI-generated alerts and recommendations, applying analyst judgment to support accurate decision-making.
Prepare detailed investigation reports outlining findings, actions taken, and recommendations.
Maintain accurate records of monitored transactions and investigations to support audit requirements and regulatory reviews.
Handle phone- and chat-based interactions with customers as part of daily responsibilities. This includes engaging with customers, addressing inquiries, and providing support to those contacting regarding suspended accounts.
Requirements
Experience in financial crime, ideally in a Transaction Monitoring/Mule role within the banking or financial services industry.
Experience leveraging AI tools to support financial crime investigations and produce high-quality investigative summaries, while maintaining strong analytical judgment and regulatory awareness.
Demonstrated ability to critically assess AI-generated case summaries, applying professional judgment to support sound case decisions while ensuring full regulatory and policy compliance.
Strong knowledge of UK financial crime regulations, including the Proceeds of Crime Act (POCA), the Money Laundering Regulations (MLR), and Financial Conduct Authority (FCA) guidelines.
Familiarity with transaction monitoring systems.
Strong analytical and investigative skills with keen attention to detail.
Excellent written and verbal communication skills to produce clear, concise reports and communicate effectively with stakeholders.
Ability to work under pressure and manage competing priorities in a fast-paced environment.
Strong understanding of banking products and services, including payments, savings, and investment transactions.
ACAMS (Association of Certified Anti-Money Laundering Specialists) certification or equivalent ICA qualification is desirable.
A proactive approach to problem-solving and continuous learning.
Ability to manage multiple high-priority tasks simultaneously under pressure.
Benefits
Flexible ways of working
Face-to-face collaboration and a good work-life balance
Option of working from abroad for up to 120 days a year
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