Senior Software Engineer delivering AI/ML powered features for customers at Zendesk scale. Collaborating with teams on building and scaling infrastructure for ML applications.
Responsibilities
Work closely with ML Scientists to help bring ML-powered features into production
Contribute to discussions about technical design
Build tools to support model experimentation and model management
Collaborate with DevOps, feature teams, platform teams and product
Contribute to initiatives around improving the scalability and robustness of our platforms
Design, prototype, and refine scalable infrastructure
Requirements
Fluent in at least one of Python or Ruby
At least 3 years of background in building, scaling, and operating large scale applications
Previous experience delivering AI products
Fluency with RESTful API, Kafka, Docker, Kubernetes, and cloud-like AWS or GCP
Ability to work with uncertainty and the flexibility to pivot with changing priorities
Deep respect and desire for team collaboration and members perspectives
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