IT System Administrator managing IT setup and support at YouTrip, a leading fintech firm. Overseeing system infrastructure, troubleshooting issues, and training users for efficient IT operations.
About the role
- System Administrator I managing IT infrastructure for The Zebra, an insurance comparison site. Supporting cloud-based systems and ensuring network reliability in a hybrid work environment.
Responsibilities
- You’ll manage and maintain our IT infrastructure, including workstations, networking equipment (LAN/WAN), and end-user hardware (desktops, laptops).
- You’ll administer and support a variety of cloud-based and on-premise systems, including:
- Cloud-based productivity and collaboration suite for email, collaboration, and user management
- Identity and Access Management (IAM) platform
- Mobile Device Management (MDM) for device management
- Privacy and compliance management platform
- Team communication and collaboration platforms
- Endpoint security and threat detection solution
- Data Loss Prevention (DLP) security solution
- Networking (LAN) hardware and software
- Video conferencing platform & equipment
- You'll create and document projects, tasks, wiki, and Knowledge Base articles
- You’ll support the company's compliance efforts, including providing documentation and evidence for SOC 2 audits and PCI attestations
- You'll configure profiles, scripts, and policies for Linux/macOS/Windows systems, laptops, virtual workstations, applications, VoIP phones, printers, scanners, and conferencing A/V equipment
- You’ll implement API and other integrations to connect decentralized systems (mostly SaaS) for enhanced efficiency and cost reduction, as well as customized scripting
- You’ll support user onboarding and offboarding processes, including account creation, access provisioning, and device configuration
- You'll help maintain our network while configuring TCP/IP, VPN, DNS, DHCP etc. and implement security concepts, firewalls (hardware/software), antivirus and malware prevention/removal
- You'll adhere to, monitor and implement IT policies and procedures while maintaining confidentiality and securing operational data
Requirements
- You've worked at least two years in systems or server administration and have an advanced knowledge in a computer-related field (or equivalent experience in Information Technology)
- Experience working with a technical team in larger projects and the drive to find solutions to achieve business objectives
- You're organized, can communicate well, and love working with a plethora of SaaS and in-house built systems
- You're comfortable with installing, configuring, and fixing supported products as well as network hardware administration (LAN/WAN)
- You've solved problems with and administered GSuite, Azure/Microsoft365, TCP/IP networks, SSO integrations, and IaaS/ SaaS systems
- You've used Help Desk and Project Tracking Systems to assign, delegate, and/or resolve tasks and projects
- You have some experience with a cloud-based virtualization platform
- You are some knowledge of different scripting and automation methods such as Python, PowerShell, Bash or third-party automation platforms
Benefits
- Competitive Compensation & Stock Option Offering
- Health, Dental, Vision & Disability Coverages
- HSA offering + employer contribution
- 401k with match
- Unlimited PTO (paid time off)+ flexibility to enjoy it
- Paid Parental Leave Program
- Learning & Development Opportunities
- Join a team that truly lives their values (outside of the office. Cliche, we know… but we really mean it)
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