Senior IT Systems Administrator leading Aukera's IT operations and Microsoft technologies. Collaborating with international teams to enhance IT infrastructure and support services.
Responsibilities
Lead all administrative activities across Aukera's Microsoft-focused environments, including user account management, device and endpoint administration, Azure cloud network and server administration, and software lifecycle management
Independently manage and optimise ongoing software licensing activities, including domain name management and Aukera website administration
Lead the management of IT hardware needs across Aukera offices, owning the full lifecycle from procurement through to asset tracking and issue resolution
Define and maintain hardware standards and budgets, identifying strategic suppliers and ensuring alignment with system requirements
Take ownership of evaluating, configuring and integrating new software tools into Aukera's environment, as needed
Lead the onboarding of new employees, ensuring IT setup, equipment and access are fully prepared and consistently delivered to a high standard
Manage IT partner in implementing security measures and policies to safeguard company data, systems and infrastructure
Act as the escalation point for IT-related issues across the organisation, resolving complex problems efficiently and proactively
Develop, own and continuously improve standard operating procedures for Aukera's day-to-day IT processes
Manage IT hardware inventory and asset registers across all offices
Lead relationship with Aukera's helpdesk vendor, defining service expectations and holding partners accountable for delivery
Requirements
Degree in an IT-related field or equivalent professional experience, with a minimum of 4+ years in an IT support or systems administration role
Proven hands-on experience administering Microsoft technologies including Microsoft 365, Azure cloud networks and servers, Microsoft Entra ID, Intune, SharePoint and Teams in a professional environment
Demonstrated experience managing end-to-end issue resolution across Microsoft/software packages and hardware in a business setting
Experience supporting or leading IT operations in a multi-office or international organisation
Strong verbal and written communication skills in English are required.
Proficiency in Romanian, German or Italian will be a significant advantage given Aukera's European offices
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