Data Analyst driving data insights and strategies for small businesses at Xero. Collaborating across teams to enhance product and customer engagement through analytics and A/B testing.
About the role
- Data Analyst responsible for high-quality analytics and insights at Xero. Collaborating with teams to shape product strategies and improve customer engagement.
Responsibilities
- Executing a high pace of A/B testing and experimentation analysis to improve product and process quality.
- Analysing complex datasets from the Xero data platform, Google Analytics, and Mixpanel to understand customer landscape and trends.
- Developing and productionising proofs of concept and data assets for high-level reporting and dashboards.
- Partnering with the Customer Engagement team to proactively manage digital performance, retention, and personalisation efforts.
Requirements
- You bring a wealth of experience in data and analytics within the digital or tech industry, specifically handling large-scale datasets.
- You possess hands on SQL skills for data manipulation alongside a solid foundation in Python for analysis.
- Your background includes a deep understanding of experimentation design, particularly the A/B testing framework.
- You have a talent for storytelling, with the ability to present complex statistical findings to non-technical stakeholders through clear visualisations and slide decks.
- You demonstrate an open mind and the flexibility to tackle unfamiliar domains while working with diverse data sources.
Benefits
- hybrid working model that balances remote flexibility with purposeful "boost days" in the office to collaborate and connect with your peers.
Job title
Job type
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Not specified
Degree requirement
Tech skills
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