Client Relationship Manager managing significant client relationships in the energy sector at Allens. Leading client strategy development and enhancing client experience in a hybrid work environment.
About the role
- Sales Account Manager for Wyld, a cannabis edibles company, focusing on partner account growth and market expansion. Managing sales strategies, partnerships, and internal collaborations.
Responsibilities
- Drive Sales & Market Share growth
- Create and execute quarterly market plans
- 75% of your time will be managing your current account base
- Analyzing sales trends and store inventory to consult the purchasing team on when and how much product to purchase to ensure zero stock-outs.
- Creatively influencing purchasing teams and store advocates to on-board new and additional SKU’s
- Strategically assessing stores promotional needs and implementing promotions based off of the best ROI
- Scheduling events and customer appreciation demos to educate end-consumers and budtenders.
- Scheduling budtender educations to capture advocates and help influence sales
- Review online marketing assets and assure the newest and highest quality image is being displayed.
- Influencing in-store merchandising and marketing opportunities to position ourselves as a premier partner.
- Assuring the latest media kit is being shared with the correct people
- Business Development
- 25% of your time will be spent hunting for new business and closing doors
- Prioritizing your pipeline meeting saturation targets
- Creatively solve problems and overcome objections
- Intimately understand the licenses within your territory with the goal to be on the shelf before the store opens for business.
- Power mapping the prospect to assure all decision makers and stakeholders are being influenced to become a retail partner.
- Negotiate pricing and terms
- Accounts Receivable
- Properly communicating to assigned accounts any invoices coming due, past due, setting collection dates, and aligning with the Director of Sales on any collection escalation
- Add detailed notes on a weekly cadence with an action plan on overdues, credits, or any write offs needed
- Ensure Credit Memos are successfully processed in a timely manner
- Weekly and daily administrative tasks
- Responsible for everything directly and indirectly related to sales
- Create a weekly route based on meetings scheduled/sample drops/actionable items
- Utilizing a market plan template to strategically plan sales driving initiatives on a quarterly basis, maintaining a pipeline in real-time, and updating Salesforce daily.
- Prompt responses to clients.
- Confirming orders and deliveries 48 hours in advance
- Responding to internal slack messages and external emails with a sense of urgency
- Checks on competitive activity and reports intelligence in a timely manner.
- Keeps informed of competitor products, services and other general information of internal interest
- Working with multiple departments; finance, inventory, and distribution on a daily basis ensuring proper planning and execution
- Providing internal feedback about marketing assets, competitors, and innovation to the WYLD team
- This position requires up to 80% travel within the defined territory
- Other duties, responsibilities and activities may change or be assigned at any time with or without notice
Requirements
- 3-5 years of sales and account management experience, prior sales experience in local cannabis or alcohol industry preferred
- Excellent communication skills
- Experience using Salesforce and Business Central preferred
- Highly motivated and results driven
- Possess high attention to detail, prioritization, time management and organizational skills with a positive, goal-oriented attitude
- Problem solver that thrives under pressure in a fast-paced environment
- Ability to create and deliver presentations tailored to the audience needs
- Must obtain all state required Cannabis permits, licenses, certifications
- ServSafe Food Handler’s Card preferred
- Willing to submit to a background check, including a motor vehicle report, valid driver license required
- Reliable transportation for daily in-person account visits
- State regulations require all applicants must be 21 years of age or older
- Possess basic mathematical skills: addition, subtraction, multiplication and division.
Benefits
- 11 paid holidays
- 120 hours of PTO
- 401K
- fully paid health, dental and vision insurance.
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