Customer Success Manager responsible for driving success with commercial customers on Iru's AI platform. Hybrid role collaborating with a performance - driven team in a fast - paced environment.
About the role
- Internship opportunity in Customer Success management at a startup working on recruiting transformation. Engage in real projects and training while networking and developing into a future role.
Responsibilities
- We will onboard you and introduce you to our processes so you’re involved from day one, not just observing.
- Networking: You will actively manage relationships with existing client companies to anticipate future needs, generate current market insights, and optimize customer accounts.
- Development: Together with colleagues from Sales and HR, you will be trained into a fully rounded Customer Success Manager and develop your prospects for a potential permanent role with us.
- As soon as you’re ready, you can begin your own CSM career.
- Ownership: Initiate your own projects and contribute across other areas. We welcome innovative ideas that help us move forward together! Pick topics you’re passionate about and drive new ideas and processes.
Requirements
- You are a enrolled university student (m/f/d).
- Degree program? It doesn’t matter — what counts is that you’re communicative, empathic, and have the right drive.
- You have gained initial work experience as a working student.
- You are technically inclined and quickly adapt to new systems.
- You work independently, in a structured and proactive manner.
- Excellent German skills (spoken and written) and good English skills.
- Team player, customer-focused, initiative-taking, reliable and creative.
Benefits
- Flat hierarchies and responsibility from minute one.
- Flexible start and end dates.
- Duration: We are open to 6- or 12-month placements.
- Never stop learning with our weekly training sessions.
- Flexible and mobile working after onboarding.
- Modern office in the heart of Munich.
- Regular team events and parties.
- Support in achieving personal life goals.
- Open feedback culture.
- Office dogs welcome.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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