Product Lead managing full product lifecycle for Eidra's digital products and supporting US market expansion. Collaborating with clients, leading product vision, and enhancing strategic delivery in a hybrid setup.
About the role
- Product Owner responsible for executing Customer Service Digitization strategy. Collaborates with teams to define innovative solutions and drive product portfolio vision.
Responsibilities
- Actively participate in the Program PO/SM weekly status meetings and Daily Standup
- Facilitate team effectiveness by answering questions, removing impediments, making decisions, and refining the Backlog for future Sprints
- Identify known/unmet opportunities for customers
- Build and develop key customer relationships required to deliver value aligned with the organization's vision
- Own product increment goal definition and partner with Scrum Masters to ensure they successfully facilitate goals
- Foster a team-based culture within the workstream and all enabling teams to deliver value
- Leverage active listening and practice empathy
- Apply an understanding of how components within the program interact across domains when optimizing value delivery
- Conceptualize new and creative ideas that push workstream solutions beyond the current state
Requirements
- Bachelor’s Degree (accredited) in computer science or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant experience.
- Seven years of related experience
- Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM), or equivalent highly preferred
- Proven communication and relationship management skills
- Strong technology expertise
- Ability to manage and deliver several initiatives simultaneously
- Ability to embrace a growth mindset and work independently
- Advanced knowledge or skills in one or more of the following
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on Pension
- Paid Vacation
- Holidays
- Personal Days
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