Sales representative managing customer relations for a timber construction company. Focused on client consultations and building strong relationships in the industry.
About the role
- Manager leading sales and account management representatives for WM's waste management services. Focus on business development, customer satisfaction, and team training in a hybrid setting.
Responsibilities
- Maintains and generates profitable revenue by leading a team of sales and account management representatives.
- Assists in developing and executing the Area's Sales and Marketing Plan in order to improve revenue quality through price and service decisions.
- Leads the Area’s new business development efforts by directing and supporting SAEs in prospecting, competitive takeaways, and market share growth; assigns new business targets and ensures consistent field execution.
- Drives the Area’s growth strategy by reinforcing disciplined prospecting, cross selling, and pipeline development practices; partners with Sales and Retention teams to ensure alignment between acquisition and retention priorities.
- Establishes and maintains a high level of customer satisfaction on all transactions with existing customers.
- Supervises activities of the Sales Department.
- Maintains an ongoing training, coaching and mentoring program in order to develop the skills of retention personnel.
- Works with the Area Sales Manager to communicate and effectively manage the Area’s price increase strategies.
- Analyzes lost business trends and recommends corrective actions.
- Regularly meets with customer executives to ensure client needs are being met and expectations are exceeded.
Requirements
- Bachelor's Degree (accredited) or in lieu of degree,
- High School Diploma or GED (accredited) and five (5) years of business-to-business sales
- 5 years relevant work experience (in addition to the education requirement)
Benefits
- At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.
- As well as a Stock Purchase Plan, Company match on 401K, and more!
- Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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