Procurement Services Programs Specialist driving procurement projects and digital initiatives at West Pharma, ensuring operational excellence and governance in procurement services.
Responsibilities
Support planning and delivery of cross‑functional procurement programs and PMO initiatives
Manage project plans, timelines, budgets, risks, and performance metrics
Collaborate with stakeholders to gather requirements, align priorities, and keep projects progressing
Conduct research and data analysis to inform sourcing and program decisions
Identify and implement process improvements to enhance efficiency and scalability
Track program performance, benefits, and report updates to leadership
Ensure compliance with procurement standards and maintain governance documentation
Develop and maintain project management templates, frameworks, and dashboards
Support system testing, data cleanup, and other ad‑hoc activities
Partner with PLT, D&T, and DBI on key digital initiatives
Assist deployment and integration of eProcurement and PMO systems; translate business needs into technical requirements
Drive adoption of digital tools through change management and training
Maintain dashboards, templates, and frameworks to strengthen transparency and decision‑making
Identify opportunities for automation, analytics, and AI across procurement
Requirements
3rd level qualification or equivalent
Proven experience in technology deployment, integration or digital transformation initiatives
Proven experience supporting programs, projects and/or process improvement initiatives
Excellent communication and interpersonal abilities with strong stakeholder management skills and the ability to build effective cross-functional relationships
Strong attention to detail and organizational skills with the ability to manage and prioritize multiple tasks
Robust project management skills and capabilities (Gantt charts, dashboards, key deliverables, business case and baseline development)
Exceptional analytical, critical thinking, and problem-solving skills
Ability to efficiently organize forums and coordinate communication with team members
Proficiency in project management methodologies and tools and/or Lean Six Sigma is preferred
Preferred Shared Service Centre experience with multinational publicly quoted company experience
Strong proficiency in MS-Office tools (specifically, MS Project, Excel, PowerPoint); experience with ERP systems (e.g., SAP) is a plus
Can work independently, within a team, and collaboratively across teams
Openness for new initiatives, fast learner, proactive
Eagerness to learn, grow and upskill within the procurement function or other roles within West
Able to work independently, manage multiple priorities and deadlines in an ever-changing environment.
Able to comply with the company’s safety, quality, compliance & ethics policies at all times.
Benefits
Supporting health, mental, emotional and financial health of team members and their families
Commitment to creating a healthier environment and planet through sustainability efforts
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