Infrastructure Systems Engineer II managing production application support for Conduent. Collaborating on ITIL processes and incident management while working in a 24/7 environment.
About the role
- Senior Infrastructure Engineer managing application and web operations for Wells Fargo. Leading upgrades, analyzing requirements, and ensuring compliance with security and support standards.
Responsibilities
- Outline and implement Application or Web product upgrades
- Contribute to the analysis of business, application, and technical infrastructure requirements
- Design, code, test, debug, and document programs using Agile development practices
- Lead or participate in high level technical concepts spanning technology and business
- Develop specifications for complex infrastructure systems, design, and test solutions
- Generate documentation, operational policies, and procedures, as well as documentation
- Employ monitoring tools, such as Grafana, for business application and operations teams
- Contribute to the testing of business, application, and technical infrastructure requirements
- Direct daily Risk and Control flow of Compliance, focusing on policies and procedures
- Provision builds, configurations, and preparing the runtime infrastructure needed for middleware products
- Direct the daily risk and control flow of operations, focusing on policies, procedures, and work standards to ensure teams meet security, reliability, monitoring, and support standards
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Help teams with enterprise incidents focusing on Application and Web stability through an On-Call rotation
Requirements
- 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Ability to interact with all levels of an organization, including leadership.
- Strong team or technical leadership experience
- Strong verbal, written, and interpersonal communication skills
- 3+ years of Basic knowledge of Middleware technologies – Apache HTTPD and Apache Tomcat
- 2+ years’ Experience in Application Production Support in Linux and Windows platforms
- 2+ years of Strong Technical Troubleshooting skills
- 2+ years Working knowledge of application monitoring tool like Splunk, AppDynamics, Grafana, Prometheus
- 2+ years of Root Cause Analysis of problem issues
- 2+ years Knowledge of Ansible
- 2+ years of Python scripting
- Basic Web Server Administration
- Basic Application Server and Application troubleshooting (Java and .Net)
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
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