Hybrid Associate Director – Testing

at Welldoc

• Job title: Associate Director – Testing
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud, Java, JMeter, Microservices, SDLC, Selenium
• Location requirements: Hybrid, Bangalore, India

About the role

• Technical Associate Director developing and overseeing testing strategies for product portfolios at a growing IT company. Leading a team towards continuous improvement and quality assurance across projects.

Responsibilities

• Define and execute the end-to-end QA and testing strategy, roadmap, and organizational structure for multiple products/features, aligning with the company's overall business objectives.
• Champion the adoption of best-in-class testing practices, including test automation, performance testing, regression, and security testing.
• Collaborate with Product Management, Engineering Directors, and Architecture teams to integrate product quality early into the Software Development Life Cycle.
• Oversee the design and maintenance of scalable, resilient, and comprehensive test automation frameworks and tools.
• Establish quality gates and standards for release readiness, ensuring robust test plans (full suite regression and sanity testing) and acceptance criteria are met for all major and minor product releases.
• Implement effective Defect Management processes and Root Cause Analysis (RCA) to minimize production issues.
• Drive the evaluation and adoption of new tools and technologies to enhance testing efficiency and coverage.
• Develop and present clear, actionable quality metrics to executive leadership and stakeholders.
• Act as the primary point of contact for all QA-related matters, ensuring transparency and alignment across cross-functional teams.
• Effectively manage resource allocation, utilization, and vendor relationships.
• Lead, mentor, and coach a team of QA Managers, Test Leads, and Engineers, fostering a high-performance, collaborative, and results-oriented environment.
• Drive continuous improvement in team productivity, test coverage, and defect reduction rates.
• Define clear performance metrics, conduct regular performance reviews, build & lead a high-performing team and drive holistic talent development within the Testing function.
• Foster a culture of ownership, continuous improvement, and collaboration across all cross-functional teams.

Requirements

• 15+ years of progressive experience in Software Quality Assurance and Testing, with at least 3-5 years in a leadership role managing multiple teams/products.
• Deep, hands-on knowledge and successful track record in establishing and scaling robust test automation frameworks (e.g., Selenium with Java, Playwright, Appium) and tools.
• Proven experience working in a growing IT Product company with mobile app dev & test environment.
• Expert knowledge of QA methodologies, tools, and processes, including Agile/Scrum, DevOps, and Continuous Integration/Continuous Deployment (CI/CD) practices.
• Strong understanding of current technologies such as cloud platforms (Azure), microservices architecture, and API testing.
• Experience with Performance and Load Testing tools (e.g., JMeter, LoadRunner).
• Familiarity with Security Testing concepts and tools.
• Experience in a highly regulated industry (Healthcare) where quality standards are extremely stringent is an added advantage.
• Proven leadership and project management skills.
• Excellent communication and stakeholder management abilities.
• Strong analytical and problem-solving mindset with high ownership and accountability.
• High adaptability and ability to thrive in fast-paced, dynamic environments.
• Certifications such as ISTQB Advanced Level or a relevant project management certification.
• Other relevant certifications (e.g., Automation, performance) are a plus.

Benefits

• Hybrid Work Model, 4 day work from office