QA Analyst working on testing strategy for internal applications at Focus Group. Collaborating closely with development team to ensure product quality and stability.
About the role
- Entry-level Junior Software Engineer at Upstream Impact focusing on QA, reliability, and software development processes. Collaborating in a small team to improve product quality through testing and operational support.
Responsibilities
- Validate new features and bug fixes through functional regression, smoke, and exploratory testing.
- Write clear, reproducible bug reports and verify completed fixes before release.
- Participate in sprint refinement and help clarify acceptance criteria and edge cases early.
- Support releases through regression testing, smoke testing, and post-release validation.
- Monitor production health, review logs and alerts, and assist with routine operational support using established runbooks.
- Help document incidents, recurring issues, and operational procedures clearly and accurately.
- Contribute small bug fixes, low-risk enhancements, and internal tooling improvements under guidance.
- Collaborate closely with Development QA, and Support teammates to improve product quality, release confidence, and operational reliability.
Requirements
- 0-2 years of experience in software development, QA, technical support, DevOps, or a related field
- Strong fundamentals in software testing and defect validation.
- Comfort learning technical troubleshooting through logs, runbooks and monitoring tools.
- Basic coding ability to contribute small fixes and internal tooling improvements.
- Strong attention to detail and clear written communication.
- Ability to follow established processes and escalate when something is unclear.
- Curiosity, reliability, and a willingness to learn across testing, operations, and development responsibilities.
- **Preferred:**
- Experience testing web applications or APIs.
- Familiarity with Git, Agile workflows, or ticketing systems.
- Exposure to CI/CD pipelines, deployments, logs, or monitoring tools.
- Basic scripting or coding experience for bug fixes, automation, or tooling.
- Interest in growing toward QA engineering, software development, DevOps, or platform-oriented work.
Benefits
- Company paid Day-1 Health care insurance for employee.
- Company paid AD&D Insurance.
- Company paid LTD & STD Insurance.
- Unlimited PTO.
- Employee Assistance Program.
- Dental Insurance.
- Vision Insurance.
- 401k.
- Life Insurance.
- **Additional**:
- **Full time salaried position.**
- **Unlimited PTO after 90 days.**
- **Employee-Ownership eligible after 1 year of service.**
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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