Hybrid Content Manager

at WEBIT Services

• Job title: Content Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Naperville, United States

About the role

• Content Manager responsible for creating written and video content for SaaS products at Upstream Impact. Collaborating with teams to drive content strategy and execute high-quality educational materials.

Responsibilities

• Own the editorial calendar and backlog
• Prioritize Cost, Problems, Comparisons, Reviews.
• Manage brand voice.
• Create clear educational articles to reduce confusion.
• Plan, film and edit long-form video and repurpose into short clips to support social media and email.
• Collaborate with sales to publish what they need to close deals.
• Own newsletters, analytics, and reporting. Support SEO
• Use AI tools as necessary to speed up creation.

Requirements

• This role will build and run content engines with distinct brands, voices, and audience for the SaaS products we have developed. They are:
• Panty Easy - Empowers food banks to and pantries to run online markets with ease, with tools for client registration, inventory tracking, distribution and order fulfillment.
• Care Impact Tracker - Helps community-based care providers track services, attendance, and billing for people with intellectual and developmental disabilities.
• This role will interview internal subject matter experts (SME's) and publish articles and videos within 2 weeks of hire.
• Establish a publish cadence and publish 2 to 3 high-quality educational articles per week and ongoing publish 5+ content pieces weekly (written/video).
• Manage email campaigns, social distribution and analytics and track report content traffic and sales.
• Key Responsibilities:
• Own the editorial calendar and backlog
• Prioritize Cost, Problems, Comparisons, Reviews.
• Manage brand voice.
• Create clear educational articles to reduce confusion.
• Plan, film and edit long-form video and repurpose into short clips to support social media and email.
• Collaborate with sales to publish what they need to close deals.
• Own newsletters, analytics, and reporting. Support SEO
• Use AI tools as necessary to speed up creation.
• Who You Are:
• Passionate writer and video creator.
• Skilled interviewer and story extractor.
• Confident editor and video production.
• Organized and deadline driven.
• People first mindset.

Benefits

• Company-paid Day 1 Health Insurance for Employee
• Company-paid AD&D Insurance
• Company-paid LTD & STD Insurance
• Unlimited PTO
• Employee Assistance Program
• Dental Insurance
• Vision Insurance
• 401k
• Life Insurance