Customer Segment Product Manager at Caterpillar developing customer segment strategies and engaging stakeholders. Requires collaboration with product teams and understanding of construction technology.
About the role
- Senior AI Product Manager leading Product SKUs vertical for webAI, transforming custom solutions into standardized product library.
Responsibilities
- Productize Patterns: Convert proven field implementations into repeatable SKUs. Manage the lifecycle to ensure high reuse rather than a sprawling catalog of custom fixes.
- Define SKU Taxonomy: Categorize products based on use-case intent, constraints, and required outputs—not just technology labels.
- Build Evaluation Harnesses: Create the "definition of done" for each SKU: datasets, labeling standards, metrics, thresholds, and regression suites.
- Sales Enablement: Create documentation and reference implementations (e.g., "When to use SKU Z," "Known limitations") so Business Development can recommend the right solution for specific customer constraints.
- Manage Lifecycle: oversee versioning, deprecation, and the discipline to not proliferate SKUs with minor differentiation.
Requirements
- 5+ years of Product Management, Platform PM, or Technical Product Management experience.
- 2+ years in AI/ML or Developer Platform products (e.g., APIs, SDKs, Cloud Infrastructure).
- Systems Thinking: Demonstrated ability to abstract complex, one-off solutions into generalizable platforms or frameworks.
- Rigorous Documentation: You treat documentation as a product. You have experience writing technical specs that engineers love and sales guides that actually get used.
- Evaluation/QA Background: Experience with MLOps, model evaluation, or automated testing frameworks is critical.
- Analytical Discipline: Ability to analyze usage data to make deprecation decisions or identify high-leverage product opportunities.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision benefits package.
- 401k Match (US-based only)
- $200/mos Health and Wellness Stipend
- $400/year Continuing Education Credit
- $500/year Function Health subscription (US-based only)
- Free parking, for in-office employees
- Unlimited Approved PTO
- Parental Leave for Eligible Employees
- Supplemental Life Insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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