Staff Product Manager managing the strategic direction and execution of Snap's Dynamic Product Ads. Driving innovation in feed - based advertising and collaborating with cross - functional teams to enhance advertiser value.
About the role
- Senior Product Manager responsible for service and spare parts strategy at Watts. Collaborating with cross-functional teams to enhance customer experience and financial performance.
Responsibilities
- Accountable for service and spare parts financial performance, including revenue growth, margin expansion, pricing effectiveness, inventory efficiency, and working capital impacts.
- Own and govern the multi‑year service and spare parts portfolio strategy and roadmap for Watts Applied Solutions, aligned with enterprise growth, digital transformation, and customer experience objectives.
- Serve as the enterprise subject matter expert and decision authority for service and spare parts offerings, including prioritization, investment tradeoffs, lifecycle decisions, and portfolio rationalization.
- Lead major business reviews and planning processes, including Strategy Plan, Annual Operating Plan (AOP), and periodic forecasts, with ownership of financial assumptions, growth commitments, and performance tracking.
- Own the development and execution of a comprehensive pricing strategy, including value‑based pricing, discount governance, and margin protection.
- Define and continuously refine the platform service strategy, translating strategic objectives into executable roadmaps and measurable outcomes.
- Lead cross‑functional teams to deliver commercial programs, new service offerings, and lifecycle initiatives that drive growth and customer value.
- Partner with Sales and Marketing to define and execute go‑to‑market strategies, channel enablement models, and sales effectiveness initiatives for the aftermarket.
- Collaborate with SIOP, Operations, and Supply Chain to establish and improve forecasting methodologies, on‑time delivery, service levels, inventory turns, and sourcing strategies.
- Own the end‑to‑end service customer experience, including physical, digital, and post‑sale touchpoints.
- Partner with Digital and IT teams to identify and implement digital service capabilities that enhance scalability, insight, and customer engagement.
- Develop customer roadmaps and experience strategies that improve ease of doing business, transparency, and long‑term loyalty.
- Lead through influence in a matrixed organization, aligning senior stakeholders and teams around shared priorities and outcomes.
- Act as a mentor and thought leader for product, service, and commercial teams, contributing to the development of best practices and talent capabilities.
- Champion continuous improvement methodologies and model Watts values in all interactions.
- Lead enterprise‑priority initiatives and special projects as assigned by executive leadership.
Requirements
- Bachelor’s Degree in Engineering, Supply Chain, Business, or related field.
- MBA is a plus.
- 5+ years in product management, commercial leadership, aftermarket operations, field service, business analytics, or supply chain.
- Proven experience ownings or materially influencing financial performance (revenue, margin, pricing, or profitability).
- Strong strategic, analytical, and executive-level communication skills.
- Demonstrated ability to lead in a matrixed, global organization without direct authority.
- Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
- Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment.
- Willingness to travel as required.
Benefits
- Competitive compensation based on your skills, qualifications and experience
- Comprehensive medical and dental coverage, retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Additional perks such as fitness reimbursements and employee discount programs
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