Operations Manager responsible for guest satisfaction and quality control for a leading property management company. Managing operational tasks and team performance in a fast - paced environment.
About the role
- Operation Analyst II responsible for end-to-end campaign optimization at Walmart. Collaborating with various teams to ensure successful campaign execution and troubleshooting.
Responsibilities
- Manage end‑to‑end campaign optimization and troubleshooting, ensuring campaigns consistently meet pacing, performance, and delivery goals.
- Provide operational oversight to account managers and campaign managers by sharing clear, data‑driven summaries on campaign pacing, performance trends, risks, and required optimizations.
- Drive incremental revenue opportunities by proactively analyzing performance and highlighting areas for budget expansion, scaling, and efficiency improvements.
- Handle ad‑hoc requests with accuracy and timeliness, meeting SLAs while maintaining high quality and attention to detail across all deliverables.
- Extract, validate, and interpret data using analytics tools such as Power BI and Tableau to support reporting, insights, and optimization workflows.
- Create professional PowerPoint decks for leadership, sales teams, and stakeholders, summarizing insights, trends, and recommendations in a clear and compelling manner.
- Maintain the highest standards of campaign fulfillment, ensuring accurate setup, monitoring, and delivery across Sponsored Products, Sponsored Brands, and Sponsored Videos.
- Provide technical and operational support to advertisers, Sales teams, and API partners, resolving issues and offering guidance on campaign-related queries.
- Partner with the Ad Policy team to stay updated on the latest policies and requirements for Sponsored Products and Sponsored Brands, ensuring all campaigns remain compliant.
- Review inbound requests and manage user access for internal and external stakeholders, performing validation and handling access provisioning with accuracy.
- Collaborate cross‑functionally across multiple teams, enhancing product knowledge, sharing best practices, and supporting business needs as required.
- Continuously improve processes, identifying workflow enhancements, automation opportunities, and best practices to improve efficiency and accuracy.
Requirements
- B.E. or Any degree in Computer Science or other equivalent stream
- 2+ years of Digital Marketing Experience
- Willing to work in rotational shifts, including PST hours
- Strong familiarity with ad serving technologies, platforms, and tools with hands on working experience
- Hands on knowledge on at-least one ads tool – Keyword Bidding, Sponsored Search, Paid Search, Marketplace, and Sponsored Brands/Videos
- Hands on experience in troubleshooting on campaign/tool/Platforms issues
- Campaign Trafficking/Optimization across Sponsored Search & Sponsored Brands/Videos
- Willing to contribute to process efficiency/SOPs
Benefits
- maternity and parental leave
- PTO
- health benefits
- incentive awards for performance
- best-in-class benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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