Senior Channel Manager responsible for recruiting, enabling, and growing business partners for BPOD latam. Achieve sales objectives while overseeing training initiatives and performance metrics in São Paulo.
About the role
- Optical Manager driving sales growth and customer service excellence in retail environments. Fostering relationships with doctors and developing associates to ensure premier service and productivity.
Responsibilities
- Drive profitable store sales by fostering a retail selling culture
- Develops professional business relationships with doctors
- Recruit, train, develop, motivate, coach and retain World Class Associates
- Ensure store is effectively merchandised and presented according to standards
- Ensure high quality through accurate measurements, correct pricing, AcuityLogic/Eyefinity/OfficeMate entry, and realistic delivery time quote
- Maximize Managed Vision Care relationships and sales opportunities
- Ensure timely implementation of approved Marketing programs and initiatives
- Ensure positive and productive host relationships
Requirements
- Bachelor's degree in related field or equivalent work experience
- Three years of experience as an optician
- Minimum three years supervisory/lead experience
- State licensure or certification by a nationally recognized optician association as an optician
- Proven track record of sales growth through sales skills and accountability for sales results
- Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams
- Ability to recruit and select associates/teams
- Proven experience and results with a retail or customer service establishment
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
- Success in store merchandising and attention to detail
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up
Benefits
- Eligible bonuses and commissions
- Drug-free workplace
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