Roaming Network Engineer responsible for monitoring and troubleshooting Vodafone’s international roaming services. Ensuring service availability and performance with strong technical knowledge in SS7, LTE, and VoLTE.
Responsibilities
Monitor and troubleshoot International Roaming services to maintain high service availability and performance.
Apply in-depth expertise in 2G/3G/4G/VoLTE core network parameters and optimisation.
Manage proactive and reactive incidents within agreed SLAs while ensuring a consistent customer experience.
Identify opportunities for automation by analysing existing processes to enhance efficiency and reduce manual work.
Use strong analytical capabilities to diagnose network quality KPI degradation and resolve customer-impacting issues.
Requirements
2–4 years of experience working in roaming technologies.
Strong analytical skills with the ability to interpret technical data effectively.
Excellent verbal and written communication skills in English.
Engineering Graduate with hands-on experience in SS7, SMS/SMPP, LTE and associated core network technologies.
Knowledge of troubleshooting STP, DRA/DEA platforms and understanding of their interworking with core networks.
Benefits
Opportunity to work on advanced global roaming platforms including SS7, LTE, VoLTE and 5G services.
Exposure to multi‑market, large‑scale operational environments.
Collaborative work culture with continuous learning and development opportunities.
Ability to contribute to automation and operational improvement initiatives.
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