Software Engineer developing custom hosted IVR solutions for enterprise clients at innovative contact center. Collaborating in a team - focused environment while utilizing modern development practices.
UI
USAN, Inc.
Currently Hiring
About the company
USAN's tailored offerings enhance your CX strategy and extend the power of Amazon Connect, evolving and scaling your business's approach to customer experience.
With over 30 years of contact center expertise, we bring a wealth of knowledge to deliver innovative, secure solutions designed for robust, omnichannel customer interactions.
Our commitment is to empower your enterprise with tools and insights to foster deeper customer relationships and drive exceptional service delivery.
From strategic consulting to technology offerings to managed services, we're dedicated to guiding you through every stage of the CX journey, ensuring your solutions are as dynamic and forward-thinking as your customers demand.
Open jobs
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7 jobs found
Network Engineer handling design, implementation, and management of enterprise network infrastructure using Cisco technologies. Troubleshooting issues across routers, switches, and firewalls in a hybrid environment.
GenAI Tuning Analyst responsible for AI performance in Contact Center. Collaborating across teams to optimize AI deployment and customer interaction quality.
AWS Solutions Engineer at USAN responsible for designing call center solutions and integrations with Amazon Connect and third - party systems. Part of a collaborative team working on enterprise - level projects.
Application Developer joining Amazon Connect solutions team to design effective call center solutions for enterprise clients. Collaborating with a small team and integrating with various 3rd party solutions.
Software QA Analyst ensuring quality in custom IVR applications for USAN. Collaborating with teams to execute effective test cases and improve software functionality.
Application Developer joining USAN's Amazon Connect solutions team. Responsible for design, integration, and implementation in a hybrid work setting.