Transformation Consultant supporting client service and analytical support for Enterprise Transformation project teams at Highmark Health. Responsible for analyzing and presenting critical information to clients and teams.
About the role
- Senior IoT Service Consultant Lead at Vodafone, guiding IoT service function and supporting global IoT customers with strategic oversight and team management.
Responsibilities
- Manage and develop a team of IoT Service Consultants, providing direction and oversight across multiple IoT service areas.
- Lead strategy development for proactive technical customer engagement, ensuring strong and sustainable service relationships.
- Oversee IoT Service Consultancy activities, including service improvements, preventive and end-to-end operational assessments.
- Perform contract validation from a service perspective for bespoke IoT agreements.
- Build and maintain strong stakeholder relationships to support operational delivery and continuous improvement.
Requirements
- Fluent English speaker with native-level German and an additional European language.
- Experienced in ITIL Foundation, with knowledge of CSI and Operations.
- Skilled in project management with strong technical expertise in IoT.
- Effective communicator and negotiator, capable of developing and realising strategic goals.
- Knowledgeable about E2E IoT operations, industry specialisations, and IoT regulatory, legal, and commercial frameworks.
- Experienced in people leadership, with the ability to guide teams of 4–10 direct reports.
- Hold a university or MA degree.
Benefits
- Opportunity to work on cutting-edge IoT solutions for global premium customers.
- Exposure to strategic decision-making and collaboration with senior stakeholders.
- A dynamic, inclusive environment that fosters innovation and continuous learning.
- A dynamic environment where innovative ideas are always welcome.
- A collaborative community where your professional goals and work are supported by a diverse team.
- Access to internal and external trainings via other providers.
- A supportive internal coaching and mentoring culture.
- Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU).
- Cafeteria package.
- Private Medical Services.
- Employee Assistance Program to support your well-being and mental health.
- Life and accident insurance.
- You can work remotely overseas for 20 days a year.
- 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption.
- You and your family members can enjoy several discounts from our partners.
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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