Second Line Operations Engineer managing Fixed Networks in a multi-vendor environment, focusing on troubleshooting and maintaining service quality and continuity. Collaborating with operational teams and developing integration activities.
Responsibilities
Conduct troubleshooting and repair actions during incidents, including vendor escalation, to restore Access Network services promptly.
Perform proactive maintenance to prevent incidents and optimise network performance, addressing capacity issues through trend analysis.
Execute planned activities such as network rollout, software upgrades, and parameter changes, ensuring service quality and avoiding regressions.
Manage and implement automation initiatives using scripts or programming languages.
Carry out acceptance testing and integration/configuration of new fixed network elements.
Requirements
University degree in Electronics, Telecommunications, or Information Technology
1–2 years of experience in Fixed/IP/Transmission Network Operations and Maintenance
Strong understanding of networking principles and protocols: DOCSIS 2.0, 3.0 & 3.1, CCAP, IP (Routing, Switching), QoS, and equivalent CCNA-level knowledge
Good knowledge of HFC network design principles
Familiarity with fixed access technologies (DOCSIS, FTTH) and IP networking
Basic scripting knowledge
Benefits
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Meal tickets/private pension/vacation vouchers/cultural vouchers within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
23 days off with vacation planning flexibility
Special Paternal Program - 4 months of paid paternity leave
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