Senior Middleware Engineer managing Kubernetes and Docker applications for Ameriprise India LLP. Leading incident response and collaborating with teams on middleware technologies in a hybrid work environment.
About the role
- Platform Delivery Engineer responsible for onboarding customers onto Vista Cloud platform. Maintaining, upgrading, and customizing the Application layer for Vista Group’s global Cloud customer base.
Responsibilities
- Working as part of a global team, the Platform Delivery Engineer (AppStack) role is responsible for building and onboarding new customers onto the Vista Cloud platform.
- Deploy and maintain Vista Cloud software using automated pipelines or manual installation when needed.
- Configure and provision Vista Cloud environments and Azure SQL databases, including migrating on-premises databases.
- Execute integration scripts, manage Application Registrations, Azure AD secrets, and apply hotfixes for system stability.
- Upgrade software components, add modules, refresh Sandbox databases, and customize configurations to support business needs.
- After triaging incidents (e.g., infrastructure or security issues), escalate to 3rd line support and Platform Support, ensuring software issues are resolved.
- Use SQL Server and SQL queries for problem-solving.
- Interpret Vista and third-party system (Windows and SQL Server) error logs.
- Document support calls in Vista’s support systems (Teams, Zendesk, Wrike).
- Complete Post Incident Reports for Vista Cloud outages as needed.
- Manage tools such as Site24x7, Datadog, Azure DevOps, and Octopus effectively.
Requirements
- Experience in software application support and deployment.
- Excellent communication skills and proficiency in English.
- Ability to work under pressure with sound judgment.
- Strong knowledge of SQL Server and .NET (preferred).
- Advanced Windows systems skills, including IIS, DNS, DHCP, and Networking.
- Proficient in Microsoft Office.
- Project management experience and knowledge of Azure DevOps (desirable).
Benefits
- Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
- Annual volunteer day
- Employee Rewards and Benefits with Perkbox
- Defined Contribution Company Pension Scheme
- Medical Insurance / Medical Aid (after qualifying period)
- Employee Assistance Programme Service
- Paid Sick leave
- 5 days bereavement leave per year
- On-Site Breakfast Bar
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
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