Hybrid Credit Controller

Posted 20 hours ago

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About the role

  • Credit Controller for Vines Group, a family-owned business in automotive. Ensuring efficient credit control processes to support business cash flow.

Responsibilities

  • Maintain an effective and efficient credit control system to support business cash flow.
  • Assess customer creditworthiness using credit rating agencies and determine appropriate credit limits.
  • Monitor customer accounts to ensure payments are received within agreed credit terms.
  • Proactively chase overdue payments through telephone, email, and written communication.
  • Investigate and resolve internal and external queries relating to invoices and payments.
  • Liaise with department managers to provide updates on outstanding debts and reasons for non-payment.
  • Escalate high-risk or overdue accounts where necessary and recommend appropriate action.
  • Provide clear, accurate financial information and analysis to non-finance colleagues.
  • Support the wider accounts team and provide cover when required.
  • Maintain accurate and up-to-date records of customer accounts and credit control activities.
  • Contribute to a well-organised, compliant, and safe working environment.

Requirements

  • Solid understanding of double-entry bookkeeping (Purchase & Sales Ledger).
  • Previous experience in credit control is essential.
  • Confident interpreting credit reports and making informed decisions.
  • Strong communication skills – clear, professional, and approachable.
  • Comfortable handling queries and building relationships across teams.
  • Good working knowledge of Excel and Word.
  • Highly organised, with strong attention to detail.
  • Able to manage your workload, meet deadlines, and stay calm under pressure.
  • A team player who’s happy to support others when needed.

Benefits

  • Awesome Team: Work with friendly, passionate people who love what they do.
  • Great Perks: Competitive pay, cool benefits, and plenty of room to grow.
  • Training Provided: Don’t worry if you’re new to this; we’ll give you all the training you need to succeed!
  • 24 Days Holiday: Plus bank holidays, increasing to 29 days with service.
  • Birthday Off: Celebrate your special day!
  • Staff Purchase Scheme: Discounts on cars and motorbikes.
  • Health Plan: Medical health cash plan.
  • Enhanced Parental Benefits
  • Flexible Holidays: Buy and sell holiday days.
  • Growth Opportunities: Job shadowing scheme and career planning/ pathways.
  • Extra Perks: High street discount vouchers, sabbatical leave, long service awards, and much more!

Job title

Credit Controller

Job type

Experience level

Mid levelSenior

Salary

£31,280 per year

Degree requirement

High School Diploma

Location requirements

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