Director of Strategic Accounts overseeing enterprise customer relationships for VideaHealth. Leading AI strategy and account growth in dental care sector.
Responsibilities
Own C-suite and senior stakeholder relationships, leading steering committees, ROI analyses, and long-term strategic roadmap discussions
Develop multi-year account strategies, driving AI adoption, expansion opportunities, and commercial growth while owning revenue targets, renewals, and forecasting with precision
Partner with product and clinical teams to co-develop and scale AI use cases, translating enterprise feedback into roadmap direction and broader organizational adoption
Lead cross-functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scale
Act as a strategic advisor on AI and workflow transformation, representing VideaHealth with executives and at key industry events
Requirements
10+ years experience in enterprise account leadership, strategic partnerships, consulting, or large-scale customer management, ideally in AI, health tech, SaaS, or clinical transformation
Experience managing enterprise accounts with complex multi-stakeholder environments, ideally DSOs or healthcare systems
Comfortable owning C-suite relationships and navigating high-stakes executive discussions
Experience leading large commercial negotiations, multi-year contract cycles, or enterprise rollouts
Blend of strategic vision and execution discipline
Strong financial, analytical, and operational acumen
Benefits
VideaHealth is committed to cultivating an equitable, inclusive, and supportive environment for all employees. • Health insurance • Flexible work arrangements • Professional development opportunities • Paid time off
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