Hybrid Supply Operations Coordinator – 12 Month Contract

at veritree

• Job title: Supply Operations Coordinator – 12 Month Contract
• Job type: Contract
• Experience level: Junior
• Salary: CA$60,000 - CA$65,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Vancouver, Canada

About the role

• Operations Coordinator at veritree supporting tree forecasting and order fulfillment processes. Collaborating with various departments to optimize workflows and maintain accurate reports on tree planting.

Responsibilities

• Collaborate with our Field Operations and Customer Success teams to optimize and document our customer order fulfillment process and ensure all key customer timelines are met.
• Develop and deploy a process to accurately track aging inventory and create dashboards to communicate statuses to relevant teams.
• Work with Revenue Operations team to understand forward looking revenue forecasts across current customer base.
• Translate revenue forecasts into tree planting forecasts by location, site, tree type, or whatever relevant vector.
• Translate customer orders into monthly, quarterly, or annual planting purchase orders and coordinate execution with planting partners.
• Add contracts into database and review for accuracy.
• Maintain accurate reporting against tree planting, tree verification, and tree allocation.
• Identify problems or opportunities ahead of time and proactively find solutions or build strategies.
• Assist to document and implement workflows and communicate with relevant stakeholders - both internal and external.
• Assist with the development and implementation of standard operating procedures (SOPs) to improve efficiency.
• Identify bottlenecks or inefficiencies in workflows and propose improvements.
• Assist in the preparation of reports, spreadsheets, and documents in order to advise Field Operations teams on the tree planting needs (ie. where planting partners are falling behind).
• Assist with maintaining & updating spreadsheets to ensure accurate records of operational and sensitive financial data.
• Assist with tree order data management within platform.

Requirements

• 1-3 years of experience in a similar role
• Strong organizational and multitasking skills
• Excellent proficiency in Excel and/or Google Sheets
• Proficiency in office software (e.g., Microsoft Office, Google Workspace, etc.)
• Experience with NetSuite, HubSpot or other ERPs/CRMs is an asset.
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits

• Competitive salary with a performance-driven framework that ensures fair and consistent compensation reviews, tied to individual impact and business growth
• Extended health, dental, and vision benefits
• Additional Health Spending Account (HSA) / Lifestyle Spending Account (LSA) to support your well-being and lifestyle interests
• A variety of time-off programs, including vacation, personal days, and a 4-week remote work program each year
• Employee discount with tentree, our sister company
• A flexible, hybrid work environment designed for collaboration and focus-driven impact