Customer support role in insurance at Vaudoise assisting with non-life insurance requests. Interacting with brokers and clients in a team-oriented environment with emphasis on professional development.
Responsibilities
You prepare quotes and process insurance applications in the non‑life lines of business, with a focus on corporate/commercial clients.
You provide professional support and guidance to our insurance brokers and broker account managers.
You have direct telephone contact with brokers and clients.
You support the customer service team with technical expertise across all non‑life lines of business.
You manage policy administration, handle renewals and process policy remediation cases.
You take on tasks in premium accounting and correspondence.
Requirements
You have completed vocational training in the insurance industry and hold the VBV qualification including the Life module; a Swiss Federal Diploma (eidg. Fachausweis) is an advantage.
Independent and self‑directed work are among your key strengths.
You have excellent written and spoken German.
French and English are an asset.
You work independently, are flexible, and are both sales‑ and customer‑oriented.
Good manners, strong teamwork skills and a structured approach to work.
Benefits
A pleasant working environment in a cooperative company that has repeatedly been chosen as a top employer.
Numerous social benefits, including flexible work arrangements and attractive employee discounts.
One day of home office per week.
Support for your professional development and continuing education.
A work environment where your well‑being comes first.
Job title
Customer Support Representative — Brokers & Partners, 80–100%
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