Solutions Architect leading technical implementation and providing guidance for enterprise customers at Vanta. Collaborating cross-functionally to ensure customer success with security solutions.
Responsibilities
Lead the technical implementation for our largest Enterprise customers, ensuring successful deployment of Vanta’s Trust Management Platform.
Collaborate with customers to understand their security and compliance requirements, and design tailored solutions to meet their needs.
Participate in customer pre- and post-sales scoping calls, and engage in ongoing, recurring collaboration with customers; including but not limited to kick-off calls, executive business reviews, audit readiness conversations and partner meetings.
Provide expert guidance on Vanta’s platform capabilities, best practices, and integration strategies.
Work closely with Product and Engineering teams to influence product enhancements and address customer feedback.
Conduct training sessions and workshops for customers to ensure they are fully equipped to use Vanta’s platform effectively.
Serve as the primary technical point of contact for strategic Enterprise customers, building strong relationships and ensuring their ongoing satisfaction.
Requirements
Minimum of 5+ years of technical experience, as well as 3+ years being customer-facing in a Solution Architect or similar role, preferably within the security or compliance industry supporting large Enterprise customers.
You are proficient in one or more of the following languages: Python, Java, C#, Ruby, or .NET.
You have a solid understanding of the application development lifecycle and RESTful API design concepts, with considerable experience in scripting against APIs.
Strong technical background, with proficiency in security protocols, cloud infrastructure, and software integration.
You thrive in dynamic environments where ambiguity is common
Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
Excellent project management skills and proven track record of successfully leading large-scale enterprise implementations.
Experience handling client expectations and project scope during all stages of a customer journey
Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
Relevant certifications (e.g., CISSP, CISM, AWS Certified Solutions Architect) are a plus.
Benefits
Industry-competitive salary and equity
Healthcare stipend towards health insurance for you and your dependents
16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)
Health & wellness stipend
Remote workspace stipend
Commuter benefits for team members who attend the office
Internet and cellphone stipend
9 company paid holidays
20 days of PTO per year
Virtual team building activities, lunch and learns, and other company-wide events!
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