Lead risk event and issue management for Capital One's Premium Products & Experiences. Collaborate with partners to ensure timely containment and recovery activities while supporting root cause analysis.
About the role
- Senior Risk Manager leading the Enterprise Risk Assessment Program at U.S. Bank. Collaborating across business lines and ensuring compliance with risk assessments and controls.
Responsibilities
- Partner with all Business Lines and other 2LOD Risk Leaders across the enterprise to oversee and execute the Enterprise Risk Assessment Program inclusive of Compliance, Operational, and Financial Crimes risks.
- Manage a staff of risk professionals to provide oversight to Business Lines and collaborate with 2LOD Risk Leaders ensuring risk and control assessments inclusive of appropriate control documentation is comprehensive, consistent, and aligned to internal policy and procedures.
- Lead cross‑risk and cross‑program integration, drive continuous improvement of risk and control routines, and support executive, regulatory, and audit engagement.
- Facilitate ongoing routines and oversight associated with relevant Policies and Procedures (e.g., Risk Assessment Policy (RCSA), Business Line Control Policy (BLCE), etc.).
- Identify and provide insights of material risk themes including monitoring changes, trends and emerging risks.
- Identify and provide insights of the internal control population including monitoring changes and trends.
- Translate control expectations into risk-driven guidance, enabling business line users to clearly understand when and how to document appropriate controls.
- Coordinate with other 2LOD Risk Leaders to support and present risk assessment outcomes to executive management and operating committees on a periodic basis.
- Support regulatory exams, audits, and other executive governance forums.
- Lead and support enterprise‑wide initiatives that enhance consistency, efficiency, and integration across risk programs and risk management disciplines.
- Serve as a key risk partner in the Archer to ServiceNow conversion, ensuring risk assessment and control requirement changes are embedded in future‑state processes.
- Inform policy and procedural updates and lead associated communication and change‑enablement activities.
- Promote continuous improvement through data‑driven insights, changes and trends, stakeholder feedback, and evolving regulatory expectations.
Requirements
- Bachelor's or advanced degree, or equivalent work experience
- Typically more than 12 years of applicable experience
- Extensive experience with Risk Assessment Programs at a comparable financial services institution
- Strong understanding of Risk Assessment methodologies and internal controls
- Strong working knowledge across multiple risk disciplines
- Proven ability to lead cross-functional initiatives and influence senior stakeholders
- Considerable knowledge of applicable laws, regulations, and regulatory trends
- Considerable knowledge of business line's operations, products/services and associated risks and controls
- Expert knowledge of Risk/Compliance/Audit competencies
- Experience supporting regulatory exams, audits, and executive governance forums
- Ability to manage job scope and complexity across all business lines
- Strong leadership and management skills of processes, projects and people
- Excellent written and verbal communication skills
- Strong analytical, problem-solving and negotiation skills
- Experience with risk technology platforms (e.g., Archer, ServiceNow) and large-scale change initiatives strongly preferred
- Proficient computer skills, especially Microsoft Office applications and Power BI
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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