Senior Client Solution Manager building strategic partnerships and driving revenue growth on Pinterest. Seeking experienced digital advertising sales professional with strong relationship building skills.
UB
Hybrid Enterprise Transmission Solutions Consultant – Client Connectivity
Posted 5 days ago
About the role
- Solutions Consultant facilitating client onboarding and optimizing connectivity experience at U.S. Bank. Overseeing inquiries and ensuring seamless application integration with transmission solutions.
Responsibilities
- Oversee the client onboarding journey, ensuring that our business clients can easily identify the preferred transmission solution and integrate their application seamlessly with U.S. Bank.
- Be the subject matter expert with in-depth knowledge of our transmission connectivity solutions and quickly facilitate client inquiries.
- Serve as a single point of contact to orchestrate the activities required for transmission clients to quickly launch their application.
- Review and document the client’s use case to build a repository of knowledge that will improve our ability to understand the client’s application and connectivity with U.S. Bank.
- Coordinate with internal teams and vendors to fulfill our client’s inquiries, promoting multi-departmental collaboration between business and technical teams across the enterprise.
- Draft documentation to improve operational processes including preparation for onboarding to new product offerings and handoff to production assistance teams after launch.
- Collect client feedback, provide insights to stakeholders, and find opportunities for continual improvement.
Requirements
- Associate's degree or equivalent work experience
- At least 2 years experience within a total Information Technology (IT) environment.
- At least 2 years experience with managing day-to-day delivery of satisfactory network services to clients.
- 2+ years experience managing day-to-day delivery of client-facing connectivity or transmission services within an IT environment
- Working experience with IBM Sterling File Gateway & Partner Engagement Manager including configuration of basic setup and troubleshooting of common errors
- Foundational understanding of transmission / file-based connectivity solutions, including the ability to discuss connection types, security considerations (e.g., encryption), and onboarding approach with clients
- 2+ years experience supporting client-facing technology solutions within an IT environment, including day-to-day service delivery, issue resolution, and coordination across technical teams
- Experience operating within IT processes such as incident management, problem management, change management, or IT service management (ITSM)
- Strong verbal and written communication skills.
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications (Jira, Confluence, PowerPoint, SharePoint and ServiceNow experience is a plus).
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Solutions Architect designing and implementing complex solutions at MassMutual. Collaborating with teams to deliver technologies for sales and distribution processes enhancing business outcomes.
Oracle Applications Architect leading architecture, design, and optimization of Oracle ERP solutions at GDIT. Collaborating with teams to ensure safety and security of the nation through modernization efforts.
Solutions Architect leading Software Engineering for Chemistry Applications. Collaborating with engineers and stakeholders at leading chemical companies to enhance R&D processes.
Senior Manager leading design and implementation of integration solutions for enterprise systems at Simpson Thacher. Collaborating with teams to enhance scalability, security, and reliability.
Consulting Solution Architect developing comprehensive security solutions for CDW customers. Collaborating with sales and delivery teams to drive business growth in Hybrid Infrastructure services.
Senior Data & AI Solutions Architect at DXC Technology managing cloud data platforms and AI solutions. Leading architecture design, customer advisory, and implementation efforts in a remote capacity.
Solution Engineer Intern supporting sales engineering efforts and customer success for innovative automation solutions at Stonebranch. Collaborating with experienced engineers on technical evaluations and proof - of - concept projects.
Solutions Architect for NVIDIA's CPU platforms and LPU systems focusing on next - gen AI workloads. Collaborate with customers to enhance AI efficiency and optimize generative AI solutions through architecture and design optimization.
Data Science & Solutions Consultant blending data science and engineering to create impactful AI solutions at twomynds. Involves project development from PoC to live implementation.