Test Manager ensuring quality in complex IT projects within the insurance sector. Leading testing activities, stakeholder engagement, and risk management for optimal outcomes.
About the role
- Lead Corporate Affairs Business Partner advising on corporate communications and stakeholder engagement at USAA. Join the mission to serve the military community with impactful strategies.
Responsibilities
- Advises business leadership on communications, reputation management, corporate impact, and stakeholder engagement strategies
- Develops and executes comprehensive corporate affairs plans aligned with enterprise strategic plans and business objectives
- Leads the development and implementation of corporate affairs strategies that align with overall enterprise strategy and business objectives for both internal and external audiences
- Proactively identifies and manages crises, potential reputation risks, and opportunities
- Employs data-driven analysis to develop and implement proactive strategies for mitigating potential business challenges and external risks
- Maintains an in-depth understanding of the external market, business strategy, and corporate affairs function
- Cultivates strong relationships with internal partners, highlighting the contributions and measurable results of corporate affairs efforts
- Uses this data to adapt and improve strategic plans to better support business objectives
- Partners with content studio team members to deliver high quality communications for collective execution in support of corporate strategy and business goals
- Provides mentorship and training to team members to support their development
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor's Degree required; OR 4 years of related experience may be substituted in lieu of degree
- 8 years of experience in corporate communications, public affairs, general business consulting, or related work experience
- Demonstrated success advising senior leaders and navigating complex organizations
- Deep understanding of business drivers and ability to align communications and social impact efforts to enterprise strategy
- Comprehensive knowledge of the financial services and insurance industries and regulatory landscape
- Experience developing and implementing communications strategies that align with overall business objectives and drive measurable results
- Demonstrated ability to assess and make decisions of a complex nature that align to enterprise and/or business objectives and the ability to identify and resolve issues effectively
- Demonstrates an advanced understanding of target audiences, uses strong skills in editing and writing style to impact significant change through written communication
- Adapts communications style across diverse audiences and channels
- Experience leading cross-functional teams or projects
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
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