Digital/Technical Product Manager supporting delivery of digital and technology products for USAA. Collaborating with internal teams to optimize product experiences and customer outcomes.
Responsibilities
Support the discovery, delivery, and performance of digital and technology products
Collaborate with internal collaborators and partners to tackle complex problems
Design and drive implementation of multi-platform technology and digital solutions
Optimize and improve existing products and experiences across channels to drive KPIs and KRIs
Employ Human-Centered Design and Design Thinking methodologies
Requirements
Bachelor’s degree OR 4 years of related experience
2 years Digital/Technology Product Management experience
1 year of Customer Contact Channel experience within Insurance or Financial services industry will take place of 1 year of the minimum experience required
Experience developing presentations to communicate complex concepts to a diverse audience
Knowledge of Agile Methodology
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education assistance
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