Key Holder at Free People engaging customers, driving sales, and supporting management in new Salem location. Collaborating with the team for a positive store environment and exceptional customer experience.
Responsibilities
Acts as a brand ambassador and reflects the company values;
Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
Engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression
Requirements
Love for the FP brand
Stands out as a leader
Experience being a team player
Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
Eagerness to learn and grow within the organization
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