Service and Styling Manager directing service and styling at Anthropologie stores. Leading customer experience initiatives and team management in a retail setting.
Responsibilities
Leads by example in providing extraordinary service where all customers feel welcome, heard and valued
Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
Provides the tools needed for associates to deliver an elevated shopping experience through cultivating connections, creating an individualized service and styling experience
Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement
Oversees the training, development, and accountability of the CEM program, creating a culture that prioritizes service and sales
Drives the styling program by empowering styling team members to cultivate relationships, generate new business, and mentor associates
Takes an active role in opening and closing, restock, standards, cleanliness, IT and facilities issues, and loss prevention efforts
Supports product flow processes which include shipment receipt, processing, security tagging, and preparing product for floor placement; oversees the omni process to ensure fill rates are maintained and the brand standard for omni organization is followed
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
Facilitates the sharing of product knowledge, current trends, brand messaging, and store priorities through daily touchpoints with the team
Sets individual sales goals and selling expectations to cultivate a collaborative selling environment
Provides insights related to the customer and staff experience and communicates feedback to the Store Manager
Requirements
2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Property Manager overseeing day to day operations of assigned apartments for Fairway Management. Delivering exceptional service and ensuring compliance with housing regulations.
Property Manager overseeing affordable housing operations and providing exceptional service to residents. Ensuring compliance with regulations and maintaining property standards in Camilla, GA.
Area Manager overseeing multiple leisure hospitality venues in the South of England. Leading performance and guest experience while developing high - performing teams in a vibrant brand.
Oversee the rollout and management of MAN v FAT Soccer programs across multiple states in the USA. Lead operations, stakeholder coordination, and ensure alignment with organizational goals.
Manager of Management Consulting at Santis Health leading client engagements and high - performing teams in healthcare transformation. Drive business growth and deliver impactful solutions in a hybrid setting.
Service Excellence Manager at OneAmerica Financial maximizing profitability through customer and broker relationships. Enhance sales communication and coordinate renewal processes in a remote setup.
Chef Manager responsible for culinary and kitchen operations at Air Culinaire Worldwide. Overseeing compliance with food safety and managing client engagement and customer service.
Lead network transformation initiatives at Vivo, integrating AI solutions for autonomous networks. Responsible for strategic direction and technological innovation in telecommunications.
Contracts Manager overseeing the lifecycle of contracts for a leading technology company in Portugal. Responsible for contract negotiations, compliance, and managing stakeholder relationships.
Director of Analytics and Strategy at Read AI, overseeing product reporting and metric governance. Hands - on role requiring expertise in product and customer data analysis with the goal of driving insights and decisions.