Operations Excellence Lead driving strategic initiatives to optimize workflows at Upvest. Collaborating across teams to support seamless product launches and operational readiness in a fintech environment.
Responsibilities
Define and manage strategic initiatives to streamline and enhance operational processes, aligning them with company objectives and growth strategies
Own and oversee Upvest’s operational process landscape, ensuring workflows are documented, optimized, and compliant with regulations and internal policies
Collaborate closely with product teams to ensure operational readiness and the seamless integration of new tools and product launches, whether driven by upstream or downstream initiatives
Utilize data-driven analysis to identify inefficiencies, workload challenges, and cost drivers, implementing impactful solutions to improve performance
Oversee and optimize daily operational execution, managing risks, maintaining metrics and KPIs, and ensuring seamless delivery across teams
Conduct strategic workforce planning and resource allocation to address workload peaks, support team scalability, and enhance operational resilience
Lead cross-functional training initiatives and foster a culture of continuous improvement to ensure team agility and adaptability to evolving business needs
Requirements
Bachelor’s degree in a relevant field, such as Business Administration or STEM
At least 5 years of relevant work experience within Strategy & Operations, Investment Banking, Management Consulting, or a similar role
Experience in Investment Banking Middle- and Backoffice Operations is a plus
Strong data analysis skills with a proactive, self-driven approach to problem-solving
Strong investigative and analytical abilities, with keen attention to detail and error identification
Exceptional ability to communicate and foster positive business relationships with both internal and external stakeholders
Ability to work under pressure and meet deadlines
Fluency in English (written and verbal); German proficiency is an advantage
Benefits
30 days of annual leave
Sports benefits
Confidential professional coaching
Flexibility to work remotely abroad for up to 183 days a year
One-month fully paid sabbatical after every 4 years of working at Upvest
Personal development budget
Choice to work from hubs in Berlin, London or Tallinn hybrid or remotely across Europe
Competitive, above-market salary
Participation in employee equity program
Company-wide events including UpFest, dinners, offsites and Holiday parties
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