Social Work Team Manager leading a team delivering person - centred statutory social work services for older adults and their carers in Fife. Ensuring high quality, effective risk management, and supportive practice within the team.
About the role
- Manage settlement and transfer processes across all markets for Upvest, a fintech firm. Act as an expert for PEA's in the French market.
Responsibilities
- Manage Upvest’s settlement, and transfer processes across all markets
- Act as a subject matter expert, responsible for managing Upvest’s clearing, settlement and transfer processes for PEA's in the french market
- Build relationships with the operational teams of our clients and assist them in supporting their end-users with PEA related queries
- Contribute to building a best-in-class product
- Optimise workflows and contribute to the implementation of automation and AI to define our french client experience
- Design operational improvements whilst ensuring compliance with regulations and internal policies, addressing potential risks to support reliable and secure operations
- Collaborate with Product, Engineering, Compliance, Treasury and other teams to support efficient processes and address challenges as they arise
- Participate in projects aimed at scaling our French settlement and transfer operations
- Monitor key metrics related to settlement and transfers, providing insights to support business decisions and improve performance
Requirements
- At least 3 years of relevant work experience with PEA transfers and the French post trade market
- Deep understanding of market rules and best practices
- Understanding of relevant regulatory frameworks
- Strong investigative and analytical skills; ability to identify and solve errors
- Exceptional ability to communicate and foster positive business relationships with both internal and external stakeholders
- Ability to work under pressure and meet deadlines
- French native fluent in English - both written and verbal
- Ability to work independently as well as a part of a team
Benefits
- 30 days of annual leave
- Sports benefits
- Confidential professional coaching
- Flexibility to work remotely abroad for up to 183 days a year
- One-month fully paid sabbatical after every 4 years of working at Upvest
- Personal development budget
- Choice and budget to work where you’re most comfortable and productive
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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