Institutional Trust Administrator I at PNC managing client accounts and documentation. Providing support for new and ongoing institutional accounts with a focus on customer experience.
About the role
- ERN Administrator resolving package delivery queries and complaints in French and English for UPS. Involves general administrative tasks and requires excellent communication skills.
Responsibilities
- General administrative tasks
- Resolving customer queries regarding package deliveries
- Dealing with customer complaints via phones or e-mails
Requirements
- Very good English (written and spoken)
- Very good French (written and spoken)
- Strong communications skills
- Ability to work under time pressure
- Soft skills: problem analysis, problem solving, good decision making
- Ability to deal with multiple tasks
- At least six months employment track at current position in UPS (for internal candidates only)
Benefits
- Stable employment based on an employment contract;
- Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits);
- Wellbeing program – access to a platform of emotional support and coaching for our employees and their families;
- Access to a training platform enabling the development of various competences;
- Full training and support of the team after the implementation period;
- Equipment for work;
- Gaining valuable professional experience in an international environment;
- Using foreign language in daily business contacts;
- Employee referral program;
- Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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