Gestionnaire en assurance for the Operations Direction managing health contracts for 2.16 million insured. Supporting claims management and assisting clients with their inquiries.
UV
Hybrid Claims Specialist – Health Insurance Benefits
Posted 3 months ago
About the role
- Sachbearbeiter in der Leistungsabrechnung für Krankenversicherung in Nürnberg. Ansprechpartner für Kunden und Unterstützung bei Leistungsansprüchen.
Responsibilities
- As a Claims Specialist in benefits processing, you are an important point of contact for our customers and ensure smooth handling of claims.
- You assess our insured persons' entitlement to benefits and make well-founded decisions.
- If there are uncertainties, you request the necessary documents, review them carefully, involve experts if required, and professionally manage the clarification process.
- You arrange payments to customers or service providers and issue benefit commitments within the limits of your authority.
- You communicate with customers and distribution partners in writing and by phone and liaise with doctors, dentists and hospitals, among others.
Requirements
- You have completed vocational training as an insurance and financial services clerk and ideally bring solid professional experience in claims services.
- You have sound knowledge of private health insurance and an interest in medical matters.
- You work customer-centrically, are strong in communication and bring a high degree of initiative and resilience.
- You are confident using IT systems and are willing to train intensively in our applications.
Benefits
- Your workplace is at our company headquarters in the heart of the Nuremberg metropolitan region, offering short hierarchies and fast decision-making.
- A good work–life balance with flexible working hours and no core hours.
- Opportunity for hybrid working after successful onboarding.
- 30 days of vacation — December 24 and December 31 as additional days off.
- Option for five additional vacation days by partially converting the special payment.
- 13.3 months' salary (holiday and Christmas pay).
- Capital-forming benefits and a company pension scheme.
- Exclusive employee offers on our products.
- An extensive corporate health management program.
- Germany-wide public transport ticket (Deutschlandticket) for €15.60, an on-site staff restaurant, BusinessBike and much more.
Job title
Job type
Experience level
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Degree requirement
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