Deputy Chief of Staff ensuring effective operation of the Office of the President for UNCF. Supports strategic priorities and facilitates connections within a fast-paced environment.
Responsibilities
Prepare high-quality briefing materials for Chief of Staff review, synthesizing complex information into actionable insights for executive decision-making.
Attend key meetings on behalf of the Chief of Staff, ensuring clear communication of decisions and follow-through on action items.
Coordinate materials for stakeholder engagement activities as needed to include developing talking points and presentations.
Handle confidential and sensitive matters with discretion and sound judgment.
Maintain comprehensive visibility across UNCF’s strategic portfolio, tracking progress, dependencies, risks, and outcomes for CEO and Chief of Staff priorities.
Develop and manage real-time dashboards that provide actionable intelligence on initiative status, emerging issues, and resource needs; Includes tracking emerging initiatives.
Independently manage select high-priority initiatives on behalf of the Chief of Staff, ensuring accountability to timelines, outcomes, and strategic objectives.
Proactively identify bottlenecks, dependencies, and opportunities for acceleration across the organizational portfolio.
Coordinate cross-functional teams to drive execution and issue resolution while maintaining momentum on complex, multi-stakeholder initiatives; Partner with external consultants and internal teams to advance initiatives.
Serve as a liaison between the Chief of Staff and department leaders, facilitating productive dialogue and ensuring critical information reaches appropriate decision-makers.
Conduct regular check-ins with senior leaders to surface emerging issues, gather intelligence on organizational health, and identify opportunities for Chief of Staff intervention.
Facilitate quick and complete problem-solving by connecting the right people and resources to address organizational challenges.
Ensure seamless communication flow between the Office of the President and the organization, particularly during periods of transition or high-stakes initiatives.
Design and implement systems, processes, and tools that increase organizational efficiency and reduce operational friction, including project management frameworks, briefing protocols, decision-making workflows, and tracking templates.
Support the Chief of Staff in managing OOP budget and coordinating OOP staff to ensure complete and timely processing of expenses, cost transfers, and financial transactions.
Requirements
Bachelor’s degree or higher.
Minimum 5 – 7 years of progressive experience in operations, chief of staff, or senior coordination roles in complex organizations.
Demonstrated experience in politically complex or high-stakes environments (non-profit, advocacy organizations, government or highly matrixed corporations).
Proven ability to manage multiple concurrent priorities with competing demands and shifting timelines
Strong operational thinking combined with exceptional attention to detail and process design capabilities.
Outstanding communication and interpersonal skills; ability to build trust and facilitate connections across all organizational levels.
Advanced proficiency in project management tools, data visualization platforms, and Microsoft Office Suite.
Demonstrated ability to navigate organizational dynamics, facilitate information flow, and connect dots across silos.
Strong executive presence, discretion, and judgment in handling sensitive matters.
Self-starter with proactive mindset; anticipates needs and acts without waiting for direction.
Intellectual curiosity and fast learning ability; comfortable with ambiguity and rapid organizational change.
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