Business Analyst Odoo optimizing processes for major clients at Smile, a leader in open source integration. Transforming complex requirements into powerful ERP solutions using Odoo.
About the role
- Business Analyst focusing on integration for audience intelligence at Two Circles, a sports marketing firm. Collaborating with Product and Engineering on integration-related initiatives for data-driven insights.
Responsibilities
- Lead on integration discovery & scoping
- Work closely with Product Managers and Engineering Leads to scope net-new integrations and significant enhancements.
- Review vendor documentation to understand:
- o API patterns (REST, streaming, etc.)
- o Authentication and refresh logic
- o Rate limits, pagination, and data volumes
- o Incremental vs full-pull endpoints
- o Data types, transformations, and modelling considerations
- Prepare structured question sets for vendor calls to validate assumptions and uncover gaps.
- Collaborate with Engineering and Architecture on feasibility, trade-offs, and technical approach.
- Lead use case definition
- Partner with Product, GTM teams, and our clients to ensure use cases are a first-class input into integration work — not just lists of fields.
- Help clients and internal teams articulate:
- o What problems they are trying to solve
- o How the data will be used
- o What “success” looks like
- Translate those outcomes into clear requirements that Engineering can build against.
- Produce high-quality requirements & documentation
- Write clear, structured product requirements documents that include:
- o Defined use cases and assumptions
- o In-scope vs out-of-scope functionality
- o Data entities, fields, and relationships
- o Known limitations and risks
- Ensure documentation quality is consistent and usable, working with Product and Engineering to iterate where needed.
- Support integration migrations & rebuilds
- Contribute to requirements and discovery for:
- o Integration upgrades (e.g. API version changes, auth updates)
- o Rebuilds driven by platform evolution or reliability needs
- Partner with Product, Engineering, and Delivery to ensure continuity for clients and clear expectations during change.
- Help improve the integration “system” over time
- Contribute to the development of:
- o An integration scoping runbook
- o Intake templates and discovery checklists
- o Example “gold standard” PRDs
- Support the introduction of integration complexity tiers to help set expectations on scope, timelines, and effort.
- Share learnings and patterns to help other BAs and PMs improve integration discovery and scoping.
Requirements
- Has 3-4 years solid experience as a Business Analyst or similar role working with Product and Engineering teams.
- Is comfortable operating in data- and API-driven environments (you don’t need to code, but you can reason about technical constraints).
- Has strong discovery skills and can turn ambiguous inputs into structured requirements.
- Writes clear, thoughtful documentation that others trust.
- Enjoys collaboration and shared ownership rather than operating in isolation.
- Nice to have
- Experience with data platforms, CDPs, CRM, or analytics tooling.
- Experience working with third party vendors in the sports industry and their data (ticketing, food and beverage, merchandise, etc).
- Exposure to integration-heavy products or ecosystems.
- Familiarity with client-facing discovery workshops.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Business Analyst Odoo optimizing business processes for major clients at Smile. Collaborating with clients to translate complex needs into effective Odoo solutions and ensuring user training and support.
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