Senior IT Systems Technician providing IT support for multiple offices and remote staff. Managing hardware, software, and network issues in a fast - paced environment.
TI
Hybrid Helpdesk Technician – IT Vulnerability
Posted 2 weeks ago
About the role
- Helpdesk Technician monitoring IT vulnerabilities and supporting users with remediation and security assessments. Collaborating with IT teams to ensure compliance and address technical issues.
Responsibilities
- Regular monitor vulnerability scans performed on systems and applications.
- Mitigate found vulnerabilities by contacting users and Remoting into Laptops to preform Patching.
- Identify and document security vulnerabilities and recommend appropriate remediation strategies.
- Work closely with IT teams to ensure vulnerabilities are promptly addressed and mitigated.
- Develop and maintain vulnerability management procedures and documentation.
- Conduct security assessments and audits to ensure compliance with security policies and standards.
- Stay informed about emerging security threats, technologies, and best practices.
- Provide support during security audits and assessments by third-party entities.
- Provide onsite technical support to users as needed.
- Provide remote support to users using Beyond Trust Remote Support.
Requirements
- 3+ years of experience in an Windows IT Services End-user support or Endpoint Administrator role
- Experience in Helpdesk Support
- Experience in vulnerability assessment and management.
- Familiarity with security tools and technologies such as Nessus, MECM and Intune
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Strong communication and interpersonal skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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