Lead the entire post - sales organization as Head of Customer Success & Account Management. Transforming Customer Success into a commercially accountable organization aligned to the bootstrapped model.
About the role
- Senior Key Account Manager overseeing Intrepid-client relationships and driving online sales revenue in eCommerce. Collaborating on strategic planning with leading brands across Southeast Asia.
Responsibilities
- Oversees the Intrepid-client relationship
- Determines opportunities and identifies process improvements
- Foster client relationships and work with sales and marketing teams
- Ensure clients’ needs are met and their voices are heard
Requirements
- 4 years of eCommerce background preferably from a brand/platforms/enablers industry
- Good in English
- Excellent negotiation skills
- Strong interpersonal skills (empathy & flexibility)
- Proficient in excel and PowerPoint
Benefits
- Competitive compensation and generous benefits
- Comprehensive insurance
- Ample leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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