General Manager overseeing store operations at Trulieve, focusing on regulatory compliance and exceptional customer service. Leading a team of personnel in a fast-paced retail environment.
Responsibilities
The General Manager will be responsible for leadership and supervision of store personnel
Plan and implement strategies to drive service standards and positive sales results
Ensure consistent regulatory compliance with all state specific regulations
Provide coaching, training, and development to the team that focused on company service standards
Monitor and maintain store inventory
Responsible for handling and resolving patient issues and escalations
Requirements
Bachelor’s degree preferred, four years related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Must possess the ability to train, develop and evaluate a team of 40+ employees
Able to communicate in conversational English to work effectively with customers and team members
Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures
Benefits
A comprehensive benefits package including paid time off
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